Frequently Asked Questions 

Q: Do you send a design proof before my order is printed?
A: We always send a design proof so you can request any changes to your design and confirm that you're happy with it before we go ahead and print it.

Q: How long do the graphics last?
A: We use materials that have been developed specifically for motocross use. The longevity of them depends on how they are applied and normal wear and tear. Every order includes a letter with a QR code that sends you to our graphics Installation manual, please read it and follow the instructions to get the best results from your kit.

Q: How much can I customise my kit?
A: You can customise it as much as you want. You can also list any logos you want added. There are a few brands we cannot use on your kit (such as Redbull, Monster, Rockstar). If you ask for a logo we can't use or have access to, we will contact you.

Q: Can I see what a design will look like on my bike before purchasing?
A:Unfortunately, no. We only do design updates after an order is placed.

Q: Do you sell plastics and offer installation?
A: Yes we do! When you order, let us know if you're interested in us finding plastics for you and we'll send you information on cost and next steps.

Q: What happens if I have restyle plastics for my bike?
A: Just let us know during the ordering process so we know exactly which template to use.   

Q: How long will my order take to arrive?
A: For orders within Australia, you can expect to receive your graphics within 7 days after the design has been approved for printing.

For international orders, we will post the graphics within 3-5 days after the design is approved and it may take 7-21 days to get to you depending on where you live.

Q: Can I get a refund?
A: If you request a refund before the design has been approved, YES.
We don't provide refunds once the graphics have been shipped. We will replace any defective graphics or if they don't match.     

If you have any other questions, please contact us via the 'Contact Us' page on this website or send us an email at support@omegamotographics.com